For the testing of the initial prototypes we adopted a qualitative approach. We directly observed how three key user types – a Policy Planner, a Developer and a Viability Consultant – used the application to meet their needs.
The testing session aimed at generating insights and identifying the areas and user journeys of the Land Portfolio Portal that worked well and the sections that could be improved.
The concepts were generally well received by all three user groups. Most of the feedback revolved around labelling and user journey flow rather than questioning the proposition itself.
Each user group also suggested further features that they would like to see included and provided recommendations on how to make the platform more valuable to them.
These sessions were invaluable as they provided FCC a clear indication on how to proceed and which user group to focus on next.
The findings were consolidated in a report which would then be presented to the Department for Communities and Local Government.
Presentation to DCLG
Following their mission to advance urban innovation FCC went on to present the work in progress to the DCLG to secure further funding for the initiative.
The work was well received and the official results are due in September 2017.
PlanTech exhibition for London Tech Week 2017
Attendees of Europe’s largest tech festival visited the interactive installations at the UK’s Urban Innovation Centre in Clerkenwell where the prototypes were presented as part of the Future Cities Catapult’s initiative to redefine urban planning.
The main agenda was to showcase how digital innovation, urban data, and user-centred design are disrupting the UK planning system. For more information on the event please visit the FCC website.