Experience Brief Questions

Starting the conversation…

One of the most important aspects of any design project is a shared understanding of why we are doing it and what we are hoping to achieve.

To help us get up-to-speed with what you know, we’ve put together the following set of questions. They are intended to help uncover the context for the project as well as why you’re doing it. They’ll also help us understand your starting position for the project and what you already know.

Use the form below to get in touch and we’ll use this format as a basis for our first conversation. 

The basics

Summary of project objectives and idea

Why you're doing it — the business

Think in terms of revenue, operational efficiency and customer/staff satisfaction

Who it's for — the audience

Start points

e.g. audience research
This can be within the same market or a lateral market